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Support and evolution of mission-critical systems for citizen services and public administration.
Strategic execution of evolutionary maintenance and development of complex systems for Procergs, ensuring continuous availability of essential services for citizens of Rio Grande do Sul.
01. Problem
The public sector faces the ongoing challenge of modernizing legacy systems built over decades to meet the demands of digital government. Procergs required highly mature software engineering partners to ensure legislative and technological updates could be delivered without disrupting critical public services.
02. Assessment
DB identified the need for a balanced approach between operational stability (run) and technology modernization (change). The focus was on deploying specialists fluent in both the institution’s core systems and modern stacks (cloud and microservices), ensuring a smooth and secure transition toward more modern software architectures.
03. Solution
We implemented a continuous delivery model focused on:
Evolutionary Maintenance: Preventive and corrective support for large-scale legacy systems.
UI and UX Modernization: Improved usability across citizen service portals, making access to government services more intuitive.
Security and Compliance: Enforced secure development practices to protect sensitive government data.
Evolutionary Maintenance: Preventive and corrective support for large-scale legacy systems.
UI and UX Modernization: Improved usability across citizen service portals, making access to government services more intuitive.
Security and Compliance: Enforced secure development practices to protect sensitive government data.
Benefits achieved
Continuity of essential services
Ensured high availability for mission-critical systems such as revenue collection and public utility services.
Accelerating government digital transformation
Provided technical support to transform previously analog processes into end-to-end digital citizen journeys.
Technical debt reduction
Continuous codebase evolution, making government infrastructure easier to maintain and scale.
Efficient public resource management
Optimized internal processes through smarter software, driving cost efficiency and improved citizen-facing services.