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Cases DB & Retail Giant: Platform engineering for marketplace expansion

english version

Built the seller ecosystem, notification center, and financial flow infrastructure.

Development and evolution of a marketplace platform, spanning the seller portal through to complex payout and commission management for partner merchants.

DB & Retail Giant: Platform engineering for marketplace expansion

01. Problem

The transition from a traditional e-commerce model (owned inventory) to a marketplace architecture introduced significant system complexity. The client needed a platform capable of onboarding and managing thousands of new sellers and products, while ensuring a seamless experience for partner merchants and absolute integrity in financial flows—tracking who paid, commission splits, and seller payouts.

02. Assessment

DB identified that marketplace success depended on seller trust in the platform. The assessment highlighted the Notification Center and Financial Flow as the operational core.
Delays in sales notifications or errors in commission calculations would directly compromise the business model. A microservices architecture was required to process massive data volumes in real time.

03. Solution

We delivered an end-to-end engineering solution:

Seller Portal: Built an intuitive interface for product onboarding, inventory management, and third-party sales tracking.

Financial Engine: Developed payment split logic and bank reconciliation workflows, ensuring accurate commission calculation and seller payouts.

Notification Center: High-performance messaging system to notify sellers of new orders, cancellations, and delivery status updates, improving operational responsiveness.

Benefits achieved

Accelerated business model expansion

The platform enabled rapid onboarding of new partners, significantly expanding the consumer product catalog.

High-precision financial management

Fully automated payments and commission flows, eliminating manual errors across a multi-billion-real operation.

Operational efficiency for merchants

The Seller Portal and Notification Center reduced merchant response times, improving marketplace SLA performance.

System-wide scalability

An architecture designed to handle peak sales events (such as Black Friday) with stability and performance.