Sourcing

Commitment, transparency and flexibility with the client are the basis of DB’s Sourcing model. The high level of specialization of the team, the agility in identifying two professionals with the appropriate profiles and the scale capacity of the team hired without differences from the company, which maintains its focus on results, aiming at a successful and long-term relationship, with benefits for everybody.

DB customizes the service process to customer needs, considering:

• Subcontracting model;

• Profiles and papers;

• Expected service indices;

• Service life cycle;

• Follow-up of Change Requests;

• On-Going Support and its work orders;

• Process rendering of accounts.